Automated and Standardized Exchange of Information

The solution enables fully digital communication with customers via EDI standards and the bizBox platform, ensuring fast, accurate, and structured data exchange throughout the entire sales process.

Automatic Order Confirmation

After processing the order, the system automatically sends the customer an electronic order confirmation (ORDRSP), which includes:

• confirmed quantities,
• changes to the order,
• delivery times,
• information about any discrepancies.

The customer immediately receives the confirmation directly in their ERP system.

Transparent Communication About Changes

In the event of partial deliveries or discrepancies, the system automatically sends standardized EDI status messages that clearly inform the customer:

• what has been confirmed,
• what has been rejected,
• what will be delivered later,
• what is not available.

Elimination of Manual Communication

This eliminates the need for:

• telephone coordination meetings,
• email notifications,
• manual order confirmation.

All communication is structured and automated.

System Integration Between Supplier and Customer

Since the customer’s ERP system receives standardized data, it can automatically:

• update your orders,
• adjust the schedule,
• responds to changes in supply.

Business Benefits

• Faster and Automated Communication with Customers
• Less manual coordination
• Fewer errors in data interpretation
• Greater transparency in the process
• Better customer experience
• Integration of ERP Systems

Digital communication ensures that customers always have accurate and timely information about the status of their orders.