Faster order processing without manual data entry

Companies that receive a large number of orders through electronic channels often face the time-consuming tasks of manually entering data, checking inventory, and coordinating information across departments.

The solution enables the fully automated import of e-orders directly into the ERP system and significantly speeds up the process from order receipt to shipment preparation.

Orders are processed faster, with fewer errors, and with full traceability of all activities.

Automatic Order Capture and Import

Electronic orders received via bizBox or other electronic channels are automatically captured and archived in the document management system.

The system then:

• identifies the customer,
• identifies the ordered items,
• check the information,
• create a customer order in the ERP system,
• prepare the document for further processing.

All orders are processed in a single step to prepare the goods for shipment, along with the delivery note and invoice.

Batch Processing of Orders

With a single click, an operator can process a large number of received orders at the same time.

This eliminates the need for:

• opening individual documents,
• manual data entry,
• repetitive administrative work.

Even with larger orders, the process remains fast and transparent.

Smart Data Control

Before importing, the system checks the data for consistency and alerts the user to any potential discrepancies.

Examples of verification:

• non-existent item codes,
• missing mappings of customer codes,
• incorrect product identifiers
• Incomplete order information.

Errors are clearly displayed, and the user can correct them directly during the import process.

Automated Inventory Control

When an order is entered, the system checks the actual stock availability.

The user immediately sees:

• the ordered quantity,
• available inventory,
• any missing part of the order.

Based on its business rules, a company can determine how to handle missing quantities.

Managing Partial Deliveries

The system supports multiple scenarios in the event of a stock shortage.

Partial delivery with subsequent delivery

The available quantity is prepared for shipment, while the remainder remains available for later delivery.

Partial delivery without a waiting list

Only the available quantity is delivered, and the remaining portion is automatically closed out.

Rejection of an Article

The item is removed from the order, and the customer is automatically notified.

All decisions are supported by business rules and do not require any additional manual work.

Automatic Order Confirmation for the Customer

After the order has been successfully processed, the system automatically generates and sends an electronic order confirmation (ORDRSP).

The customer receives information about:

• approved quantities,
• partial deliveries,
• changes in delivery times,
• rejected items,
• order status.

The data is transferred directly to the customer’s information system, without any additional communication via email or phone.

Seamless integration with the wholesale process

A confirmed order automatically triggers the following steps:

• stock reservation,
• preparing warehouse orders,
• issuing delivery notes,
• shipment of goods,
• automatic invoice generation.

This creates a unified digital process from order to delivery.

Complete document traceability

All documents remain linked throughout the entire order lifecycle:

• eOrder received,
• order confirmation,
• customer order,
• delivery note,
• invoice.

Users always have access to the complete history of each business transaction.

Business Benefits

• Significantly faster order processing
• Elimination of manual data entry
• Fewer errors and complaints
• Automated inventory control
• Support for partial shipments and backorders
• Automated customer notifications
• Greater efficiency in sales and logistics
• Complete business traceability

By automating the processing of eOrders, the company streamlines its sales processes, reduces administrative costs, and provides customers with faster and more reliable service.